LEGAL REFERENCE

shapr3d par aap ka account kaisi chalti hai

Hamara platform Pakistan mein kaam karta hai aur yahan jo qanoon ijazat deta hai us ke andaaz mein. Jab aap account kholte ho, ye sharte aap ke saath...

Aap ka data mehfooz rehta haiWithdrawal 24 ghante mein clear hoti haiAccount verify karna zaroori hai

Lobby Dekhein Read FAQ

Hamari policy ke core rules

shapr3d aapka account admin karta hai aur har transaction ko check karta hai. Agar aap ne multiple accounts banaye ya false information di, hum us account ko suspend kar sakte hain. Pakistan mein jo supported ilaqe hain wahan aap khel sakte ho; agar aap bahar chale jao to access nahin milega. Withdrawal ke liye aap ko age verification dena padta hai—yeh banking

standard hai. Aap ka password sirf aap ko pata hona chahiye. Agar kisi ne aap ka account access kar liya, turant humse contact karo.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD AUR RAABTA

Agar swal ho to kahan jao

Hamara support team 24/7 mausam ko dekh raha hai. Live chat se turant jawab milo, email mein detailed reply, ya app mein...

AAPKA AEMAN AURA PRIVACY

Hum kaise aapke data ko mehfooz rakhte hain

shapr3d ne banking-grade encryption use kiya hai taake aapka payment info safe rahe. JazzCash, Easypaisa, SadaPay aur Raast—sab ke sath direct connection hai, taalim aur PCI compliance ke saath. Hum aapka personal...

Encryption Technology

SSL 256-bit encryption har login aur payment mein laga hai. Hamara server Pakistan ka hai lekin international security ke hisaab se kaam karta hai.

Payment Integration

JazzCash, Easypaisa, SadaPay aur Raast approved banks se linked hain. Har transaction bank ke records mein hota hai.

Fraud Prevention

Automated checks har withdrawal par chalte hain. Agar pattern weird ho to manual review hoti hai, phir paise jaate hain.

Data Storage

Aapka personal data hum sirf account administration ke liye use karte hain, kisi doosre purpose ke liye nahin.

Session Security

App mein auto-logout 15 minit inactivity ke baad hota hai. Public Wi-Fi par account logout kar dena acha rahta hai.

Support & Dispute

Agar unauthorized transaction ho to 7 din mein report karo. Hum turant investigation shuru karte hain.

Kaise hamari policy alag hai

Har platform ke apne niyam hote hain. shapr3d par withdrawal 24 ghante mein hoti hai; kisi jagah 3-5 din lagte hain. Hum Urdu mein support dete hain, jo...

Withdrawal Speed	24 ghante mein paise aapke JazzCash, Easypaisa, SadaPay ya Raast account mein aa jaate hain. Bank holidays mein 48 ghante lag sakte hain.
Multiple Account Policy	Ek account hi allowed hai. Agar dobara account banate ho to dono suspend ho sakte hain aur paise block ho sakte hain.
Language Support	Urdu mein live chat, email templates, aur help centre available hain. Account settings mein language badal sakte ho.
Age Verification Rule	21+ saal zaroori hai. Withdrawal ke waqt CNIC ya NTN verify karte hain. False age par permanent ban ho sakta hai.
Account Termination	Violation ke baad hi account band hota hai. Normal use karne par account lifetime safe rehta hai.
Data Retention	Account close karne ke baad 2 saal tak records rakhte hain legal reasons se. Tab tak delete ho jata hai.
Dispute Resolution	Payment issue ya withdrawal problem—7 din ka complaint window hai. Email proof ke saath report karo aur investigation shuru hogi.

Aapke account ka kaam kaisa hota hai

shapr3d mein account khol kar aap sab kuch kar sakte ho—JazzCash se deposit, Easypaisa, SadaPay aur Raast se withdrawal, live table par khelo, slots kholo, ya...

Quick Verification

CNIC photo upload karo, aur 10 minit mein verify ho jaao. Phir JazzCash, Easypaisa, SadaPay, Raast se deposit kar sakte ho.

Real-Time Balance

Deposit karte hi balance update ho jata hai. Withdrawal request karte hi amount block ho jata hai taake double withdrawal nahin hue.

Transaction History

Har deposit, withdrawal aur game transaction ka record app mein milta hai. Export karke save bhi kar sakte ho.

Security Settings

Password change karo, 2FA enable karo, ya login devices manage karo account settings se. Control hamara tumar ke hath mein hai.

Withdrawal Management

JazzCash, Easypaisa, SadaPay, Raast—kaunsa account select karo phir confirm karo. 24 ghante mein paise aa jaate hain.

Responsible Account Use

Aapke terms ke sualaat ka jawab

Account delete hone ke baad 2 saal tak records hum rakhhte hain. Phir auto-delete ho jata hai. Pending withdrawal turant process hoti hai. Legal reasons se humey data store karna padta hai.

Dono account suspend ho sakte hain aur funds block ho sakte hain. Agar intentional tha toh permanent ban bhi possible hai. Ek account hi allowed rule clear hai terms mein.

Banking regulation mein minor ko paise nahin ja sakte. CNIC check karte hain taake 21+ confirm ho. Without verify withdrawal process complete nahin hoti.

Live chat mein transaction ID share karo. Hum JazzCash se track karete hain. Usually 30 minit mein paise aa jaate hain. Agar nahin aya to 24 ghante mein refund initiate hoti hai.

Turant password change karo aur live chat par report karo. Hum login history dekh lenge. Unauthorized transaction ho toh 7 din mein dispute file karte ho; ham investigate karete hain aur paise reverse kar dete hain.

Nahin. Aapka CNIC aur payment info sirf payment processor ko jaata hai. Marketing ya kisi aur purpose mein hum nahin share karte. Privacy policy mein sab detail liki hai.

Email receive karte ho suspension ke reason ke saath. Appeal file kar sakte ho support se. Hum case review karte hain aur 5-7 din mein decision bhejte hain. Pending balance turant process hoti hai appeal ke awaaz mein bhi.